Restart your PC. If the PC is "blue screening" it will now pause so that you can write down the details and transcribe them to your new question. In addition see ZigZag's first reply here We need the type of stop and all the numbers associated with it. You can skip the text the starts "If this is the first time you've seen It's the bits before and after this that we need.
Finally, there is a very recent problem that causes your constant reboot symptoms. Do you use Rapport a software package to protect on-line banking on these PCs? It kept rebooting, never getting to sign on stage, I took the steps to get to blue screen, and here is what I have:. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site.
Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites.
Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit 12 people found this reply helpful. Hello, My other computer which is running Windows XP keeps on restarting itself on loop.
Thank you! I have 5 computers. The pentiums had no problem, but all three AMDs did Check the fix Jesper gave me. Worked for both of my AMD machines that were having problems. Easy to do. I'm back into Windows normally, the idea that rgg had about plugging in a USB flash drive worked. After plugging in a flash drive my computer booted normally.
This error code is different than the one for the gdi I did a search on my machine and it does have the intelppm. A few things for a couple of the questions posted here. Some of these have been covered in previous posts on this thread. Of course, all are running different boards, processors and chips.
As for me, the first thing I tried was the gdi. Switched back to the GDI. For me, as supplied by another poster above my system responded when I turned on my USB back-up hard drive its been there al along, butnot powered up and rebooted. My system the hung on the sp3 win xp please wait screen.
Windows finished booting and works flawlessly. I have not had time to mess anymore with it, so I don't know if I turn off the USB drive if the problem reoccurs or not.
Will play with it some more later tonight- but I have spent too much time on this already. His email is listed on the 2nd page of this thread. I can give those to you if you like - i'm not at home now so I'm not sure even what the files were called that I sent.
Again, I'm behind on some stuff now so when I get time.. First, some systems crash with a 0xA5 error, indicating that the computer is not ACPI compliant. This appears to happen at the reboot during the installation, if I understand it correctly. The fix is to plug in some kind of external storage device and reboot the computer.
Most, if not all, do not show a STOP error code at all, and nothing is logged in the event log. The reason is that the OEM deployed both the power management driver for Intel and the one for AMD into the image, which for some reason triggers this behavior after a service pack installation. The fix is to boot into safe mode and disable the intelppm driver. Does that summarize what we have seen in this thread? Is there anything else going on here? Does anyone have anything else they can confirm is happening?
I'm trying to concisely collate the issues others are seeing because I know some folks from the SP3 product team at Microsoft are looking at this thread. There does not appear to be a single person on this thread that have had any success with the gdi That seems to indicate that this particular issue has gone away.
Just to add to this, I tried Jesper's idea to disable the intelppm, but that had no effect. I tried it from safe typed what Jesper provided into the run box, rebooted and I'm still stuck in a booting loop. I also tried this from recovery console and from there it was telling me that it could not find the file. Putting it a bit simpler, do you have an HP computer, probably a Pavillion, with a product number starting with 'a'?
If so, try this:. If that does not fit you and you are getting a 0xA5 error on the blue screen, try booting the computer with a USB flash drive attached. Jesper, the stop error 0xA5 does not automatically show itself, the only way to see it is to boot up and act like you were going into safe mode, but instead of choosing safe mode or normal you choose "Disable auto restart upon error" something like that , once you enter in there then you see the blue screen with the stop code.
Also this problem like the second one you mentioned does do a continuous reboot cycle that is only fixable by plugging in removeable storage. Jasper - I think both issues are the same. Many posters have not hit F8 and then selected 'disable auto re-boot', and so they have not seen an error message. My understanding is that everyone has had the endless reboot cycle on this thread - but i may have missed something.
I think the non-error posts are from folks who have not turned off auto re-boot, so they don't see an error message. I think there are actually two completely different issues. Everyone on this thread that has had the ACPI problem seems to be on that motherboard. The manifestation of both is the same, however, with the endless reboot cycle, but the cause is different.
Jesper - First of all, my apologies for referring you to as 'Jasper'. That could be because someone suggested either in this thread or another "rebooting issue" thread to disable the automatic restarting after a BSOD, and did that yesterday. Naturally, nothing was written to the minidump folder so it was useless! As anyone can guess, again naturally, I'm the only person on the planet with a 0xFB parameter because a search for it finds nothing!
So another apparently useless BSOD due to no memory dump! No, it's not hardware because this is a new mobo, new HD, and new memory! Clint D. Restart your computer and press F8. Then, on my computer, you can choose which device to boot from.
Choose HD. Thats all. That only works on certain mobo's. Pressing F8 when I boot only gives me a boot menu that selects different boot devices. Your "nor"'s and "or's" are a bit confusing. Can you please clarify that? For the record, replacing gdi It would never boot at all. Power management, and all those type of options are off in my BIOS. And like others I've seen so far mention this, it's an Asus mobo!
Sorry but I'm not sure what the "intelppm solution" is. I don't mean to be repetitive, but some may only be watching for replies to their posts, so I'll state again my PC is not an AMD but a P4.
Fragem , the USB flash drive method did not work for me. That is very strange that is working for some. Asus for one, has a problem when Legacy USB devices is enabled. It's disabled on mine. Also check to see if you all have only mbps USB 2. The only option I have for that is USB 2. But we are all booting from the HD anyway, correct? Currently I have boot order: floppy, cd, hd.
I used floppy to update bios. When I press F8 and choose to boot from HD it works, I don't remember if that dialog changes the boot order, I think it's only chooses what to boot from.
Sorry for my bad typing. I meant "not". It could be that the USB flash drive didn't work because it has never been hooked up yet on SP3, maybe it needs to be first seen for a first time for it to work thereafter. I updated the info in that post with the correct 0xFF parameter. So that method definitely doesn't work for me.
Mine has MPS v1. Mine is the latter. Or it could be that it means nothing and ACPI settings take precedence over it. Interesting what it says there about F5, F6 and F7. Notice how someone from MS came in once on this thread and asked for more info, received loads of it, then has totally disappeared since then without a single word.
I read the 'msinfluentials' info and just to clarify: the 'folks with problems ' - did they have intellppm. RJ, while I can't answer your question for sure, it appears to have been on SP2 as well.
I searched my HD for it intelppm. On SP3 it's updated to whatever build you have installed, so it would be v for the release SP3. And what I'd like to know is if that file has anything to do with this issue for those that are on a P4 system?
If intelppm. No-one can say you wan't hit some other problem, however! People who are having intelppm. With previous versions, this did not cause a problem. With the SP3 versions, intelppm. Since you installed your own XP on a home-made machine, then you would not have had this problem anyway.
This may be of interest to some of you, in the "Comments" area too:. Intel Celeron D The computer will not boot, and wont even go into safe mode or anything like that.
I have no BSOD, and if I disable "automatically restart on system failure" it doesn't do anything, Just reboots again. It never ceases to amaze me how screwed up Intel's website is. Bad links, incorrect info at the links, etc. I don't think that's the problem because that file intelppm. This is incredible. Freakin' morons. I clicked the "Web update" button on the interface, and what happens?? We are sorry, there is no Intel. The only reason I wanted it is because I might get a Prescott P4 and that page said "If you do have a Prescott or other affected processor, or may upgrade to one later, then it may" pertain to you.
But since my mobo supports Prescotts I don't guess I have that to worry about. Does anyone know why some of my posts have that strange highlight to them like my last one above?
I'm not doing anything different when I post! What they also need to fix are these forums! Well this is interesting. PC booted just fine. So for those of you still having this problem, hook up some kind of an external USB storage device, I guess a HD is all that would do since USB flash drives didn't work for me. Now this begs the obvious question WHY does this work??????
Let's try and find out why for those of us for which this has worked:. I have a USB media reader, but nothing in it. So later on I'll try putting a CF card in it and reboot. What about non-storage USB devices, will they also work? I don't have any other kind of USB devices that can remain on always while booting. So if any of you do that's had this problem and the external USB HD fixed it, try it with these other types of devices. Like scanners, printers, etc. Clint, I feel your pain.
He asked me for these files :. Yeah I emailed him, that was Shashank. I just told him the thread was 6 pages now 7 pages But I didn't remember him asking for those files. I don't even have svcpack. In fact I don't have it anywhere, just the dll version of it and other types, but no.
But I do have setupapi, and I guess it's a log file, it's a text file I have 'show extensions' off. Interesting, my USB flash drive was connected to the rear, didn't work. Sure, we're all going to have to experiment with this to nail down why this fix works.
I'm about to leave for the day, but I'll be doing some testing tonight on this. Clint, are you sure that your code is 0xA? That's a new one. I don't know why that would be related to the service pack. Usually it indicates a bad driver, but it could also indicate an incompatible driver or faulty hardware. I have also seen it with malware that tried to hook into the system.
In that case you could very well expect to see it when you perform a major update as the malware no longer works the way it was designed.
You should not expect to find anything on that. It is only useful if you analyze the crash dump because it will tell you what it was that was being accessed. Mine are always a "new one".
Yep, it's just like I typed it, that's the first parameter after the STOP: and before the parenthetical parameter inflection. And I never got any memory dump, I guess XP didn't load enough to "activate" it. My mobo is new, memory is new, main HD is new, optical drives new, so I doubt it's HW related, plus the fix for me would indicate it is indeed the same issue that others are having.
All clean. Maybe that is your problem. These products are designed to prevent changes to your system. The Service Pack is deisgned to make sweeping changes to your system. These aims and objectives are inherently incompatible. If you try running both, you will just end up with a screwed-up and confused system. Now why would I have any of those running while installing SP3?
I'm not a newbie at this. Furthermore, they were not even installed on the HD when SP3 was installed. Glad you are up and running Clint!! The forum does seem to be jacked up today, I have tried posting several times to retract my last post, but no success. Are there other posters still on this thread who have not be able to get up and running?? I've been up and running ok, just haven't been able to start or restart without doing it about 10 times.
Yes, it's good to at least have a temp. Aside from this one issue, I've been able to fix every other SP3 issue I've encountered permanently. Clint, I really think your problem is different. Most people had the problem on the first reboot after installing the service pack.
You got far beyond that before you had a problem. In fact, if you have all that anti-malware software on there I wouldn't be surprised if one of them isn't conflicting with another and that is what is causing your problem.
Again, they were not installed until a while had passed, plus I started getting the reboot problem before they were installed. Also, none of them are even running except for KIS. Aside from it, they are all used as scanners, no real-time protection SpyWare Blaster doesn't run, it uses registry tags and Restricted Sites zone for its protection.
That's too rare and odd of a thing to work. Well this is definitely the temp fix for me. I've reproduced it several times. I'm gone for the day, hopefully by tonight I will have received a reply from Shashank.
I'll also work on trying to figure out why this works. What is the error code you are getting? If you don't see it, please follow the directions here to halt the reboot process. That will cause the computer to stop on the crash screen and you can then copy down the codes.
I really only need the first code. The parts within parenthesis is not that interesting, but everything else is. That's the most important part. Clint, are you absolutely sure your error code was 0xA and not 0xA5? It definitely sounds like the 0xA5 problem if plugging in the USB hard drive helps.
If anyone else has the 0xA5 problem and plugging in the USB drive helps, could you please confirm that you must keep it plugged in or the crashing will start back up again? It would be interesting to know one way or the other, but I do not have a computer with that problem handy.
For me plugging in a USB flash drive helped me boot into Windows normally and into safe mode, once I remove the flash and restart my computer I go back to being stuck in a booting loop.
Once I reconnect my USB flash drive it's fixed. If you disable that controller, what are you booting from? Is there another drive in the computer that is not connected to that controller? Dell Dimension windows XP professional sp2 1. Put me into an endless reboot cycle and it won't even boot into safe mood or last known good configuration.
Gave up and restored an Acronis Image and am back to running xp2 until MS fixes this mess. I pity those who have not made images and then try to install this mess only to see their PCs hosed.
Can't remember specifically but ended up at the screen where it tells you something changed and would you like to boot into safe, normal, or last known good config. Tried all of them and nothing worked. Always ended up back at that same screen. Far as I know, there is no ATI driver. Graphics capability is buit into the Intel MB.
I to have the ASUS A8NSLI Deluxe mobo with AMD 64 FX Dual Core, I got the ACPI error, couldn't get into safe mode at all, I thought all was lost and dug out my restore disc expecting to take my PC back to factory settings losing everything, after pressing F8 during post got the little pop up asking where I would like to boot from, naturally selecting DVD where my restore disc was, this started to do it's thing then took me to the window where it asks if I want to boot in safe mode, safe mode with networking, etc so, I thought one last time tried safe mode, joy of joys it started in safe mode and allowed me to remove sp3 from my machine, all is now back to sp2 and working fine.
I really thought I was going to loose everything by shoving in the factory restore disc, didn't find this site until after doing this so can't verify if usb pen drive trick works. I had been offline for a few months due to an illness, today is the first time I booted my XP system since February. Windows auto update ran and automatically installed XP SP3, as with the above post all my system would do after the SP3 update installed was re-boot. What is the issue with SP3, I have had to disable the auto update feature of windows?
Thank you for your quick reply. I did have auto update enabled and I was prompted to do the update. When prompted I clicked continue then the Accept License Agreement button. Version 5. OS Manufacturer Microsoft Corporation. System Manufacturer HP Pavilion System Type Xbased PC. Locale United States.
User Name xxxxxxxxxxxxx. Time Zone Eastern Daylight Time. Total Physical Memory 2, Do you happen to have the ATI Catalyst 8. It soulds like you might. I'm trying to figure out if that driver kit is incompatible with SP3, so if you can tell me, I'd appreciate it. Highwayman, your system is almost exactly the same as mine. What puzzles me though is that you say you got it from Auto Update. Tahoejoe: what was your error when you ended up in the endless reboot cycle?
They are not needed for anything so I always disable them from loading via Msconfig's startup tab. ATIDtc , Ati2mdxx , and atiptaxx. It may be interesting for those of you with ATI cards to disable these from loading via Msconfig's startup tab.
Also, there are two Services also not needed that are loaded. There are Intel mobo's with integrated ATI video. But I can't say if they are still being made today. I am using the Realtek onboard audio and LAN connections.
I am using a Seagate I have Nero 8, Office Standard, avast anti-virus, and amazon unbox video installed. I have the latest drivers for all components. Another mention of an ATI product.
Is anyone with this problem not using an ATI product? You also mentioned a Logitech mouse. So is everyone here using a USB mouse, or Logitech mouse? I got the notification by this method a few days ago. Could be because that was the latest stable working version of Catalyst. Cringing Dragon wrote:. Jesper Johansson wrote:.
This is exactly what happened on my system yesterday. An entire page of posts was just deleted, plus TWO of mine and I only tried to delete one! I'm going to stop trying to fix posts, if they are duplicated, TUFF. Having to log in with every single visit, and: Unknown Error We apologize, but an unknown error has occurred in the forums.
This error has been logged. If it is SP3 waiting to be installed, how can I kill it? Clicking on the update tray icon just gives me the options of rebooting now or later, although the box does say "Automatic Updates" - which was what led to me to thinking it was SP3 and not the AVG install.
If it is the remnants of the aborted AVG install, would it be ok to go back to a restore point prior to the attempted install or would the then necessary reboot install SP3 if that's what's waiting to be installed?
I was barely able to get into Safe Mode after the bad AVG install and I'd prefer to stay far away from any trace of it. I have had to set mine to disable maybe 5 times.
No one should have Auto Updates set to automatic. We all know, or we all at least should know, that MS cannot be trusted with anything they offer via WU site. Any one single seemingly benign patch can render a PC totally useless. More so with a SP. Every patch, update or SP they release is done so with minimal if any testing, as we are seeing once again. They are more concerned with shoving a patch out the proverbial door to prevent some exploit that may only be experienced by.
Proof of lack of testing is a patch to fix what another patch messed up that was to fix what another patch messed up that was for what another patch messed up It's ridiculous. This is even worse for newbies or those that know nothing about PC's. Should they install an update or patch that's to prevent what they have a. Or, should they not risk the patch's problems and practice sensible computing with anti-malware programs, AV software, firewalls, and tightened OS and browser security, then investigate on their own if they even need the patch in the first place?
The latter seems the more logical choice. The best thing for anyone to do, and what I do, is subscribe to Secunia alerts.
They will send you emails when there is a new MS update or patch out. Then go to the WU site 1 , select "Custom", and check out what all is available. Go to the mitigating factors area on the info pages. They will list who really needs the patch, and usually even some workarounds to do in lieu of the patch. A big majority of the patches are not even needed if you use a firewall, something that everyone should do. I use a hardware firewall AND a software firewall. Then there's a huge amount of them that are not even needed if you have a certain Service disabled.
That's something else everyone should do; disable all Services that you don't need. If I find out that I do indeed really need a patch, then and only then do I install it. And I don't install anything else around that time so if my PC does a meltdown I'll know what caused it and I can remove it or do a restore.
MS's constant "handholding" and "hijacking" of PC's is something I will not tolerate. My PC is my PC, I own it, and I will not have someone or something dictate what is best for me when they know absolutely nothing about what they are doing, nor what I have installed or not installed, what I have enabled or disabled, my type of computing--all of which is what really dictates what you need. Regarding restore, XP's restore is very limited.
I think it's once per day, but you can at any time do a manual backup. I do this before I install anything, you can name the backup anything you want so it won't overwrite the previous one for that day. That way if the install screws up something, you can do this full restore. It can sit in your Start Up folder and that's how it automatically creates a full backup on its own.
It does this in a couple of seconds and shuts down. Nothing is running in the background and you don't even know it's happened. Investigate, research, use your heads, and you decide whether or not a patch or update is necessary for you. I haven't tried that macro yet with SP3, I'm sure it will work, but there's the problem with SP3 trying to keep putting Auto Updates on automatic.
The Services have to be on "manual" for the macro to work. If those Services are on manual on SP3, it will keep setting them to automatic. I'll have to check into this further.
Then you'll be able to try again without having to remember everything you typed! You can't do it via right click like everywhere else, you have to do it from the "Edit" menu in IE's toolbar. Another thing that's screwed up is the email notifications. There are no more "Click here to view the post alert details", and even the text in the post is gone from the emails! All I'm seeing in them is the unsubscribe link, and "If this reply answers your question, please visit the link above and Christian Helmrich wrote: Clint D.
Do you remember? Already emailed Shashank about it. Worked fine. Then installed the Radeon card before that I was using on-board SiS graphics. Because the card is quite old, XP was able to automatically install its own drivers, i. Microsoft Corporation ". After a reboot the PC froze while showing the XP boot logo. No automatic restarts though, most likely because I disabled automatic reboot. But no BSOD either. Just a complete lock-up at every reboot.
Safe mode works! And: the Radeon worked fine when I tested it under SP2 a few weeks ago. Remember that I said earlier that I can't duplicate or reproduce the problem anymore! So when I installed SP My combo floppy drive media card reader was connected. But nothing was in it either. That reminds me of something strange that happened. I was getting BSOD's during the install and when the Desktop finally would go to load for the first time after installation.
I don't know if that means anything or not, but it may be worth noting at least. I have made some more tests. My PC also boots-up with the printer powered on. I tried disabling the Silicon Image controller by going into my BIOS and setting "Silicon Image Mode" to disabled, rebooted without my flash drive installed and it just went back to the booting loop.
I was interested to read of your problems with the forum, as I am not experiencing any such. Are you by any chance running any cookie-blocking software? That might cause such problems. Chris confirmed there are indeed problems here. It's an unrelated issue that forum folks are investigating. Interesting, thanks for that input.
Yesterday I posted that the issue with me went away and I could no longer reproduce it. Today when I started my PC, it was back! No, I emailed Shashank again and still no reply. I would guess they have absolutely no idea what's going on nor any way of fixing it, so they're going to ignore it.
I find it very hard to believe that in "all of their testing" they never came across this problem. Yesterday I mentioned something about those of you using USB mice. Emily, hopefully you're looking at this thread now, please let us know what software you "cleaned up" that seemed to help at first. Is your mouse USB? Most mice are USB these days, but not all of them. If there is more than one problem it may reboot again to continue repairing. At this time, you can plug out the DVD, restart your computer and everything should be working normally.
Then you'll find that you can boot your computer successfully as normal. Generally rated 4. Don't worry now. This guide here offers you three ways to fix your XP rebooting issue. Check-in for details! Download Win Download Mac. David Darlington. You Might Also Like.
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