If your computer won't acknowledge its bedtime and you don't know why it's being disobedient, the following steps may help you out. Open the Start menu and then enter cmd into the search box. Hit enter and the command prompt window should open for you. If not, click it in the search result list. Note: it is possible that you will need administrative privileges to complete the next part successfully.
If you are having trouble, you can attempt to run cmd as Administrator. To do this, search for cmd again, and then right-click it and select Run as administrator. If any process or device is preventing your system from going into sleep mode, information about it will be displayed here. The program will attempt to give you precise information on the disturbance, but it's not always successful. Thank you very much!
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Details required :. Cancel Submit. Previous Next. I hope this information was helpful… Have a nice day… Best regards, Fisnik. How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. In reply to A. User's post on October 15, In reply to monsters01's post on October 15, Any other ideas? In reply to monsters01's post on October 16, Apple Itues and Apple Update Softaware causes the problem in my case. Stephen B. In reply to mivanowski's post on September 7, Note If you use Bluetooth devices, the keyboard may be unable to wake the system. Click the Hardware tab, and then click Properties.
Click the Power Management tab, and then verify that the Allow this device to wake the computer is enabled. In this case, you have press the power button to wake the computer.
If you cannot resume computer operation by using any of these methods, you may have experienced a system problem. For information about how your system resumes operation, see the documentation that accompanied your computer or contact the computer manufacturer. Therefore there are a couple of workarounds that you can use:.
If you can open the lid of your laptop, use the embedded keyboard or pointing device or an external non-Bluetooth device to wake the computer. If you cannot open the lid for example, because it is in a docking station or if you have it plugged into external power that is, you are not using the battery , you can change the Power settings in Windows to not go into Sleep mode when plugged in.
Because BIOS access varies by computer, to resolve this issue, see the documentation that is included with your computer. Alternatively, contact your computer manufacturer for information about how to configure the BIOS. For more information about hardware and software vendor contact information, visit the following Microsoft Web site:. The ability to recover from sleep mode by pressing a key on the keyboard or by moving the mouse on a computer that supports ACPI is dependent on the computer's motherboard.
This ability is disabled in older Intel motherboards, and the only way to wake the computer from sleep mode is to press the Power button. With most newer motherboards, you can wake the computer by pressing the Power button, by pressing a key on the keyboard, or by moving the mouse. If you are not sure whether your computer is ACPI-compliant, please see the printed documentation for your computer or motherboard, or contact the manufacturer of your computer or motherboard.
This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Need more help?
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