Apps and media. Read help info. Step 1 of 30 1. Step 2 of 30 1. Step 3 of 30 1. Step 4 of 30 2. Create new email account Press Add account. Step 5 of 30 2. Step 6 of 30 3. Enter email address Press Email address and key in your email address.
Step 7 of 30 3. Step 8 of 30 4. Enter password Press Password and key in the password for your email account. Step 9 of 30 4. Step 10 of 30 5. Step 11 of 30 6. Step 12 of 30 7. Select client certificate To turn on the function, press SELECT and follow the instructions on the screen to install the required certificate.
Step 13 of 30 8. Select server address Press the field below "Server" and key in the server address. Step 14 of 30 9. Enter port number Press the field below "Port" and key in the required port number. Step 15 of 30 Step 16 of 30 Turn SSL encryption on or off Press the required setting. Step 17 of 30 Step 18 of 30 Turn on email message synchronisation Press the field next to "Sync emails from this account" to turn on the function.
Step 19 of 30 Select setting for retrieval of new email messages Press the drop down list below "Sync interval". Step 20 of 30 Knowledge Base Search. Log in. Options Help Chat with a consultant. Include archived documents. This content has been archived , and is no longer maintained by Indiana University. If it finds your connection information, specify the information you want to synchronize with your account, and select Done. You will see your account listed on the Accounts list.
Go to the BlackBerry Hub to access your email account. If it can't set find your connection information, you'll see a message recommending that you use advanced setup steps. If this is the case, see the next procedure.
Use the following steps to use advanced settings to set up your Exchange ActiveSync connection to your account. Then, select the menu icon beneath the Email Address box to access advanced setup options. Enter the settings for your account as follows. If you had just tried the previous procedure, some of these settings may already be entered for you. If you are using Microsoft , leave the Domain field blank. If you are not using Microsoft and your admin gave you a domain setting, enter that in the Domain box.
In Server address , if you are using Microsoft , type outlook. If you are not using Microsoft , type the server address provided by your admin. Select Next. The Checking for supported services and policy information message displays. On the next page, specify the information you want to sync, and then select Done. The Saving and verifying your settings message displays.
If your account was set up, you will see your account listed on the Accounts list. If you see the message that your account cannot be authenticated with your service provider, click OK , click Previous , and then verify that your settings are correct. Your BlackBerry will try to set up your email account automatically.
If setup completes successfully, skip to the next step. If your email account can't be configured automatically, do the following:. Scroll down and type the name of your email server. Note: If your plan is Office operated by 21Vianet, scroll down and type the name of your email server.
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